Shopping on line can be easy, simple and save you lots of money. It can also take a lot of your time, frustrate you, and result in unwanted purchases. Now the same can be said for regular high street shopping, but with the vast opportunity presented by the Internet it will pay you to spend a few minutes reading this and understanding how to better optimize your C2c shopping experience:

1. Compare - without doubt the biggest advantage that the C2c offers shoppers today is the ability to compare thousands of C2c at a time. This is a great thing, but not necessarily all the time! Too much can be daunting at times so take advantage of the great comparison sites and where possible let them do the hard work for you.

2. Research - if it has been said it will be on the internet. Ignorance is no longer a justifiable reason for buying the wrong thing. Take the time to research in detail everything that you could possible want to know about

3. Testimonials - don't know anybody that has bought a C2c? Wrong! If the C2c is good the internet will let you know. Use the Internet as a friend and get testimonials before you buy.

4. Questions - Got a question about C2c then search the Forums, FAQ's, Blogs etc. Don't be afraid to ask .....

5. Reputation - Never heard of the company selling C2c? Don't worry, no reason why you should know every company in the world, but you know someone that does! Use the internet to find out what people are saying about C2c and build up a picture of their reputation for sales, returns, customer service, delivery etc.

6. Returns - still worried that even after all of the above your C2c wont be what you want? Check out the returns policy. There is so much competition now that someone, somewhere is bound to offer the terms that you are comfortable with.

7. Feedback - happy with your C2c then let people know, after all you are depending on others people input in your buying decision, so why not give a little back.

8. Security - check for the yellow padlock on the C2c site before you buy, and the s after http:/ /i.e. https:// = a secure site

9. Contact - got a question about C2c, or want to leave a comment then check out the sites contact page. Reputable companies have them and respond.

10. Payment - ready to pay for your C2c, then use your credit card or PayPal! Be aware of companies that don't accept them, there may be genuine reasons but given the huge amount of choice you have when buying online there is no reason at all not to buy via credit card or PayPal.

{{Infobox Rail companies |bgcolor=CD7EB5|image_filename=357036_at_Southend_Central.jpg|widthpx=300px|franchise=Thameside (LT&S)
1996 - 2011|logo_filename=C2c logo.PNG|nameforarea=Route|regions=Fenchurch Street railway station
to Shoeburyness via Basildon via [Rainham, London
to Pitsea via South Ockendon |fleet=74 British Rail Class 357 sets|stations=26 (24 managed)|parent_company=National Express Group that provides train services, on a [Franchising basis, on the London, Tilbury and Southend Railway from Fenchurch Street station in the City of London to East London, England and the entire length of the northern Thames Gateway area including Basildon, Chafford Hundred (for Lakeside Shopping Centre), Tilbury and Southend-on-Sea. Before 2002 it traded under the name LTS Rail.

Management c2c is a National Express Group company. The franchise began in May 1996 and expires in 2011. It was initially awarded to Prism Rail and was marketed as LTS Rail. National Audit Office - Office of Passenger Rail Franchising (OPRAF): The award of the first three passenger rail franchises Prism Rail was purchased by National Express in September 2000 and the franchise was rebranded as c2c in 2002. The name could be conceived to represent city to coast, reflecting the nature of the route, however from the outset the operator has said it does not officially stand for anything in particular. c2c - What does c2c stand for? All stations on the route are managed by c2c with the exception of Fenchurch Street which is managed by Network Rail and West Ham which is managed by London Underground.

The current route director is Kevin Frazer.

Ticketing Unlike most other rail operators in the London area, c2c allow Oyster card (including Oyster card (pay as you go) on National Rail) to be purchased at and used between Fenchurch Street, Limehouse, West Ham, Barking and Upminster. Travelcards charged to Oyster (but not pay as you go) can also be used at Dagenham Dock and Rainham. In January 2007, c2c announced its intention to extend Oyster pay as you go to these stations and, in 2008, to Purfleet, Ockendon, Chafford Hundred and Grays. c2c - c2c storms ahead with introduction of Oyster

Services The typical off peak service consists of eight trains per hour (tph) arriving and departing Fenchurch Street:



On Sundays the not-stopping service does not run and the Grays via Rainham service is reduced to a 1tph shuttle from Barking.

The London Underground District Line also serves Upminster, Barking, West Ham and Tower Hill tube station (for Fenchurch Street). Tickets are fully interchangeable between the two operators. The District Line runs alongside the c2c tracks from Bow, London to Upminster with c2c services providing the fast, and the District Line the stopping, service. Cross-platform interchange is provided at Barking between the two services.

Peak services calling at West Ham are restricted by a limitation of the signalling system. c2c - New timetable for c2c begins 11 December A new peak timetable introduced on 11 December 2006, with the stated intention of improving services for Thurrock and London Riverside sections of the Thames Gateway, was withdrawn on 8 January 2007 c2c - Morning and evening weekday peak schedules to return to previous patterns as c2c restores old timetable after a successful campaign by passengers. Southend Echo - Old c2c timetable back on Monday

Liverpool Street Liverpool Street station is used as an alternative London railway station in times of engineering work, and regular late evening c2c services have previously operated from there. As of May 2007, two shuttle services operate each weekday evening between Liverpool Street and Barking calling only at Stratford, with all through services starting and terminating at Fenchurch Street.c2c - Changes to late evening and Liverpool Street services. May 2007.

Performance In 2005, c2c was named the most punctual rail service in Britain, with 95.3% punctuality BBC News - More than 85% of trains on time. Although performance now has not increased above 95.3%, it has remained consistent and proved its worth - being the only TOC to increase its PPM (Public Performance Measure) in peak services and overall for the last quarter of the financial year 2006/7. It achieved 93.8% punctuality overall - ORR performance statistics, gaining top spot as best London and the South East operator, with figures well in excess of the sector level.In 2005 c2c was awarded the "Golden Spanner Award" at the Annual National Rail Awards. This was presented to its East Ham Depot team for its work in maintaining the fleet of Electrostar trains. In 2006 c2c held on to this award, making it the winner for 2 years running.

Incident of 2 April 2007 c2c has received criticism from Transport for London due to an incident on 2 April 2007. A power failure, caused by a piece of plastic wrapped around the overhead power cables, caused trains in the West Ham area to become stranded. Some passengers forced open the doors on a c2c train and walked along the track. As a safety precaution, London Underground cut the power to the adjacent District Line, causing serious delays to their service. thelondonpaper - Fenchurch St commuters risk lives. 3 April 2007.

Rolling Stock Current fleet {| class="wikitable"|----- bgcolor=#f9f9f9! rowspan="2" |Class! rowspan="2" |Image! rowspan="2" |Type! colspan="2" |Top speed! rowspan="2" |Number! rowspan="2" |Routes operated! rowspan="2" |Built|----- bgcolor=#f9f9f9!mph!km/h|-|British Rail Class 357||electric multiple unit|1999 - 2002|}

The fleet features [regenerative brake
.c2c - c2c takes the lead in energy saving train travel. 3 June 2007.

Past fleet {| class="wikitable"|----- bgcolor=#f9f9f9! Class ! Image ! Type ! Built ! Withdrawn ! Notes |-|British Rail Class 302||electric multiple unit||[electric multiple unit||[electric multiple unit||[electric multiple unit|1981 - 1982|2001||}

References

External links
{{s-ttl|title=Operator of Thameside franchise
was named LTS Rail until 2002|years=1996 — present-->
{{Infobox Rail companies |bgcolor=CD7EB5|image_filename=357036_at_Southend_Central.jpg|widthpx=300px|franchise=Thameside (LT&S)
1996 - 2011|logo_filename=C2c logo.PNG|nameforarea=Route|regions=Fenchurch Street railway station
to Shoeburyness via Basildon via [Rainham, London
to Pitsea via South Ockendon |fleet=74 British Rail Class 357 sets|stations=26 (24 managed)|parent_company=National Express Group that provides train services, on a [Franchising basis, on the London, Tilbury and Southend Railway from Fenchurch Street station in the City of London to East London, England and the entire length of the northern Thames Gateway area including Basildon, Chafford Hundred (for Lakeside Shopping Centre), Tilbury and Southend-on-Sea. Before 2002 it traded under the name LTS Rail.

Management c2c is a National Express Group company. The franchise began in May 1996 and expires in 2011. It was initially awarded to Prism Rail and was marketed as LTS Rail. National Audit Office - Office of Passenger Rail Franchising (OPRAF): The award of the first three passenger rail franchises Prism Rail was purchased by National Express in September 2000 and the franchise was rebranded as c2c in 2002. The name could be conceived to represent city to coast, reflecting the nature of the route, however from the outset the operator has said it does not officially stand for anything in particular. c2c - What does c2c stand for? All stations on the route are managed by c2c with the exception of Fenchurch Street which is managed by Network Rail and West Ham which is managed by London Underground.

The current route director is Kevin Frazer.

Ticketing Unlike most other rail operators in the London area, c2c allow Oyster card (including Oyster card (pay as you go) on National Rail) to be purchased at and used between Fenchurch Street, Limehouse, West Ham, Barking and Upminster. Travelcards charged to Oyster (but not pay as you go) can also be used at Dagenham Dock and Rainham. In January 2007, c2c announced its intention to extend Oyster pay as you go to these stations and, in 2008, to Purfleet, Ockendon, Chafford Hundred and Grays. c2c - c2c storms ahead with introduction of Oyster

Services The typical off peak service consists of eight trains per hour (tph) arriving and departing Fenchurch Street:



On Sundays the not-stopping service does not run and the Grays via Rainham service is reduced to a 1tph shuttle from Barking.

The London Underground District Line also serves Upminster, Barking, West Ham and Tower Hill tube station (for Fenchurch Street). Tickets are fully interchangeable between the two operators. The District Line runs alongside the c2c tracks from Bow, London to Upminster with c2c services providing the fast, and the District Line the stopping, service. Cross-platform interchange is provided at Barking between the two services.

Peak services calling at West Ham are restricted by a limitation of the signalling system. c2c - New timetable for c2c begins 11 December A new peak timetable introduced on 11 December 2006, with the stated intention of improving services for Thurrock and London Riverside sections of the Thames Gateway, was withdrawn on 8 January 2007 c2c - Morning and evening weekday peak schedules to return to previous patterns as c2c restores old timetable after a successful campaign by passengers. Southend Echo - Old c2c timetable back on Monday

Liverpool Street Liverpool Street station is used as an alternative London railway station in times of engineering work, and regular late evening c2c services have previously operated from there. As of May 2007, two shuttle services operate each weekday evening between Liverpool Street and Barking calling only at Stratford, with all through services starting and terminating at Fenchurch Street.c2c - Changes to late evening and Liverpool Street services. May 2007.

Performance In 2005, c2c was named the most punctual rail service in Britain, with 95.3% punctuality BBC News - More than 85% of trains on time. Although performance now has not increased above 95.3%, it has remained consistent and proved its worth - being the only TOC to increase its PPM (Public Performance Measure) in peak services and overall for the last quarter of the financial year 2006/7. It achieved 93.8% punctuality overall - ORR performance statistics, gaining top spot as best London and the South East operator, with figures well in excess of the sector level.In 2005 c2c was awarded the "Golden Spanner Award" at the Annual National Rail Awards. This was presented to its East Ham Depot team for its work in maintaining the fleet of Electrostar trains. In 2006 c2c held on to this award, making it the winner for 2 years running.

Incident of 2 April 2007 c2c has received criticism from Transport for London due to an incident on 2 April 2007. A power failure, caused by a piece of plastic wrapped around the overhead power cables, caused trains in the West Ham area to become stranded. Some passengers forced open the doors on a c2c train and walked along the track. As a safety precaution, London Underground cut the power to the adjacent District Line, causing serious delays to their service. thelondonpaper - Fenchurch St commuters risk lives. 3 April 2007.

Rolling Stock Current fleet {| class="wikitable"|----- bgcolor=#f9f9f9! rowspan="2" |Class! rowspan="2" |Image! rowspan="2" |Type! colspan="2" |Top speed! rowspan="2" |Number! rowspan="2" |Routes operated! rowspan="2" |Built|----- bgcolor=#f9f9f9!mph!km/h|-|British Rail Class 357||electric multiple unit|1999 - 2002|}

The fleet features [regenerative brake
.c2c - c2c takes the lead in energy saving train travel. 3 June 2007.

Past fleet {| class="wikitable"|----- bgcolor=#f9f9f9! Class ! Image ! Type ! Built ! Withdrawn ! Notes |-|British Rail Class 302||electric multiple unit||[electric multiple unit||[electric multiple unit||[electric multiple unit|1981 - 1982|2001||}

References

External links
{{s-ttl|title=Operator of Thameside franchise
was named LTS Rail until 2002|years=1996 — present-->


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